Terms & Conditions


Merino UK Ltd

The following Terms & Conditions do not affect your statutory rights

Special Customer Terms & Conditions
Any customers orders containing special conditions will only be accepted by Merino UK Ltd, on the understanding that they do not conflict or vary from our own Terms and Conditions of sale.

Carriage and Packing Charges
Carriage will be charged on all deliveries unless prior arrangements are agreed with Merino UK Ltd in writing.

Minimum Order Value
The minimum order value for purchases is £16.00 excluding carriage & VAT charges.

Prices will be maintained according to current lists for as long as possible, but may be subject to change without prior notice. Prices charged will be those ruling at the date of dispatch and strictly net. NZ SOCK Co UK Ltd reserve the right to remove from sale any item which is no longer available or where market forces make it no longer viable to supply. All transactions will be converted to sterling, exchange rate will be determined on the day of transaction, therefore final deduction may vary from prices advertised.

Value Added Tax
All prices quoted are exclusive of VAT, which will be charged where applicable at the time of dispatch. Exemption claims must be supported by appropriate written certification at the time of order.

Cancellation of Orders
Cancellation of orders must be notified to the company in writing and only with prior agreement of the company.

Interest Charges
The company reserves the right to charge interest on overdue accounts at a rate 3% above UK Bank base rates.

Reservation of Title
Ownership of goods and right of title to those goods will not pass to the purchaser until the invoice is paid in full.

Settlement Terms
Payment terms on all orders processed on account are strictly 30 days from invoice date. Credit & Debit card payments are deducted at date of dispatch and maybe subject to a handling fee.

Delivery Dates
The company will provide the customers with estimated delivery times but cannot accept any liability for failure to achieve these delivery times.

Defective Items
Merino UK Ltd can accept no liability for consequential damage, injury or loss of revenue arising from defective items. Defective items must be notified to the company immediately on receipt and will be replaced on return and inspection of the items by the company.

Illustrations & Descriptions
Every care has been taken to ensure that descriptions and illustrations are accurate although this information is only issued as a guide to the identity of the goods and slight product changes may be made without prior notification to the customer.

Goods will not be accepted for credit unless previously agreed and with packing in resalable condition. Goods accepted by arrangement will be subject to a minimum restocking charge of 15%. Customers are liable for any carriage charges on goods returned for credit. Customers are Liable for the full value of goods being returned until received by NZ SOCK Co UK Ltd. It is the Customers responsibility to take adequate steps to ensure goods are received by Merino UK Ltd.


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